Skip to main content
Media Image
Skyline of Berlin
© GettyImages, Foto: Querbeet

Berlin WelcomeCard

Subtitle
Benefit from discounted tickets at the most important sights & activities
Vorteilsargumente

The most popular tourist ticket

  • Includes public transport ticket
  • 3 children up to 14 years travel free of charge
  • Valid for 48 hours to 6 days
  • Save up to 50% at 180+ attractions
  • With CityGuide 
  • NEW: 72h and 6 days without public transport

48 hrs

Tariff area AB 26
Tariff area ABC 31
Best selling

72 hrs

Tariff area AB 36
Tariff area ABC 41
No public transport 10

4 days

Tariff area AB 45
Tariff area ABC 51

5 days

Tariff area AB 49
Tariff area ABC 53

6 days

Tariff area AB 54
Tariff area ABC 57
No public transport 15
Duration teaser type

48 hrs

Tariff area AB 26
Tariff area ABC 31
Best selling

72 hrs

Tariff area AB 36
Tariff area ABC 41
No public transport 10

4 days

Tariff area AB 45
Tariff area ABC 51

5 days

Tariff area AB 49
Tariff area ABC 53

6 days

Tariff area AB 54
Tariff area ABC 57
No public transport 15
Paragraphs
Title (with highlight option)

Travel across Berlin -

with your Berlin WelcomeCard

Text

The Berlin WelcomeCard is your ticket for all public transport within Berlin and, if you wish, also outside the city area.

Image
U-Bahn on the Oberbaumbrücke in Berlin
© Fotolia, Foto: Davis
  • Icon
    Title
    Free travel with all busses, trains and ferries
    Description
    Your ticket for all public transport within Berlin.
  • Icon
    Title
    Potsdam or BER Airport? Select tariff zone ABC!
    Description
    Select ABC to explore Berlin's surroundings or if you land at BER Airport.
  • Icon
    Title
    Carefree free travel in Berlin & surroundings
    Description
    Validate once and use for the entire period. Children up to 14 years of age travel free of charge with adults.
Title (with highlight option)

Discounts from 25% up to 50% at more than 180 attractions

Text

Discover Berlin and save money: more than 180 attractions, sights, restaurants and stages are waiting to be explored!

Image
Aussichtsplattform Berliner Fernsehturm
© Torsten Fritsche, Die Lichtisten
  • Icon
    Title
    Discover Berlin's most amazing sights
    Description
    Highlights and classics await: visit the Berlin TV Tower, GDR Museum, Madame Tussauds and many more.
  • Icon
    Title
    Numerous discounts in all of Berlin
    Description
    Save money at famous sights, city tours, in restaurants and theatres.
  • Icon
    Title
    Get your tickets cheaper
    Description
    A minimum of 25% off the regular price is guaranteed with your Berlin WelcomeCard.
Title (with highlight option)

Downloads

Text

All partners and discounts as well as numerous tips and exciting tour suggestions can be found in the Berlin WelcomeCard CityGuide.

Media document items
Cover image
BWC 2024 Guide + Stadtplan

Title
Berlin WelcomeCard Guide 2024

Beschreibung

In the Berlin WelcomeCard CityGuide 2024 you will find all the information you need about discounted offers and exciting tours to explore the capital.

Cover image
Fotoshooting City Cards, Ticketnutzung am Hackeschen Markt

Title
Berlin WelcomeCard Flyer 2024

Beschreibung

All important information about the Berlin WelcomeCard in a handy flyer.

Cover image
Berlin WelcomeCard CityGuide 2025

Title
Berlin WelcomeCard Guide 2025

Beschreibung

In the Berlin WelcomeCard CityGuide 2025 you will find all the information you need about discounted offers and exciting tours to explore the capital.

Title (with highlight option)

Our additional products

Content items
Title (with highlight option)

Go on a voyage of discovery

Text

Experience Germany's Capital on a dime with these tour suggestions.

Content items
Text

Frequently asked questions (FAQ)

Find answers to the most frequently asked questions about the Berlin WelcomeCard.

 

Use and validity

Accordion
Accordion Items
Title
How does the Berlin WelcomeCard work?
Text

1. You can buy the Berlin WelcomeCard online or at any of our many sales outlets.

2. Validate the public transport ticket before your first journey on the public transport system in Berlin. You can find ticket validation machines on tube and city railway platforms or in the buses and trams. And remember – only validate your ticket once. Your Berlin WelcomeCard and public transport ticket is now valid for the specified validity period indicated on the ticket. 

3. If you have an online ticket (print@home), please note that online ticket is only valid in printed form. Therefore, please print the ticket in A4 format and carry it with you. Unfortunately, tickets on electronic devices can not be accepted at this time. Online tickets (print@home) do not need to be validated and are valid from the time indicated on the ticket.

4. To benefit from the discounts on attractions and services, you must always show your ticket to each discount partner before using the discounted services. Check the partner's page to see how the discount is redeemed.

5. Information on the Berlin WelcomeCard without public transport ticket (Berlin WelcomeCard BASIC) can be found here.

Title
What is the difference between the AB and ABC fare zones?
Text

The AB fare zone covers Berlin’s urban area.

The ABC fare zone covers not only the city of Berlin but also Potsdam and Airport Berlin Brandenburg (BER).

Title
Can I buy a connecting ticket for fare zone C in addition to my Berlin WelcomeCard AB?
Text

Unfortunately not. You cannot extend the Berlin WelcomeCard AB fare zone by adding a single connection ticket for the C fare zone. If you are flying into Airport Berlin Brandenburg BER or planning to visit Potsdam, we recommend the ABC ticket.

Title
How long is my ticket valid?
Text

The 48-hour and 72-hour tickets are valid for exactly 48 hours or 72 hours. For hardtickets, the ticket is valid from the moment of validation. Online tickets (24h/72h variant) are valid from the selected validity day and time.

Example: You have opted for the 48-hour Berlin WelcomeCard. You validate the ticket when you first travel on public transport on Saturday at 9:30 am. The Berlin WelcomeCard and public transport ticket is then valid until 9:29 am on Monday.

The 4, 5 & 6 day variant is valid from the first calendar day of use (for hardtickets) or from the calendar day indicated on the ticket (for online tickets) until midnight of the last calendar day.

Example: You have opted for a 4-day Berlin WelcomeCard. If you validate the ticket at any time on Tuesday, the Berlin WelcomeCard and public transport ticket is then valid until midnight on Friday.

Title
How can I benefit from the discount offers?
Text

To benefit from the discounts on attractions and services, you must show the valid ticket (not the CityGuide) to each discount partner before using the discounted services. You may also find information on discount redemption in our list for redeeming discounts (PDF). You can conveniently order some tickets with Berlin WelcomeCard discount online here on the website. Click here for an overview of available tickets.

Text

Do you offer discounts for groups or children?

Accordion
Accordion Items
Title
Is there a group ticket?
Text

No, the Berlin WelcomeCard is valid for one adult.

Title
Do children need a separate ticket on the public transport system?
Text

For all variations of the Berlin WelcomeCard, you can be accompanied by any number of children under 6 years old on public transport for free.

For all variations, the adult card holder can also be accompanied by up to 3 children from age 6 up to and including 14 years old on public transport for free.

Children aged 15 and over need their own ticket.

Title
Do you offer discounts for some users?
Text

Unfortunately not. The Berlin WelcomeCard is specially designed to include discounts. No other reductions (e.g. for senior citizens or students) are offered.

Text

Purchase options

Accordion
Accordion Items
Title
Where can I buy the Berlin WelcomeCard?
Text

Online or as a mail order ticket:

In Berlin

  • in the Berlin Tourist Info Centres
  • in many Berlin hotels and in retail outlets
  • at sales points and public transport ticket machines (BVG and S-Bahn Berlin). To collect your accompanying CityGuide, simply present your ticket at a Berlin Tourist Info Centre or one of the BVG + S-Bahn public transport sales points
  • in the BVG buses
Title
What is the difference between the types of tickets?
Text
  • Hardtickets: available for AB and ABC fare zones
    This is the ticket you can buy in Berlin (at the Tourist Info Centres, hotels, retail outlets and public transport (BVG and S-Bahn) sales points and ticket machines). Before using puplic transport, Hardtickets must be validated (stamped) just once.
  • Online Ticket: available for AB and ABC fare zones
    After the booking process is completed, the ticket is sent to the email address you entered. You can then print the ticket out. The ticket is valid from the printed time. It does not need to be validated.
  • Mail order ticket: : available for AB and ABC fare zones
  • Details on the delivery charges are available at shop.visitberlin.de/versand; average delivery times within Germany are 5 working days (sent with DHL), in countries within Europe 5-10 working days and in other countries 10-14 working days. More details in our terms and conditions.
Title
Where can I obtain my inclusive CityGuide?
Text

Just present your valid or printed ticket in any of the Berlin Tourist Info Centres and you will be given your inclusive CityGuide. You may also obtain your CityGuide as PDF download. An additional city map is available at the Berlin Tourist Info Centres for a fee of €1.
 

Text

Booking/Payment/Cancellation

Accordion
Accordion Items
Title
What information is required for booking online?
Text
  • First day of use; for 48-hour and 72-hour tickets, first day of use and time of validation
  • Ticket holder’s first and last name
  • Email address for confirmation email
  • Postal address
  • Details of preferred payment option
Title
Which payment options are available?
Text
  • /node/1793Credit card (Mastercard, VISA, Amex)
  • Paypal
  • GooglePay
Title
Can I cancel or exchange the ticket?
Text

Unfortunately not. The tickets can neither be cancelled or refunded. It is also not possible to exchange the ticket for one valid for a longer or a shorter time. You can find all the details in our terms and conditions.

If you have any questions about your booking, please contact our Service Center at reservierung [at] visitberlin.de.

You are already in Berlin and have a problem with your Berlin WelcomeCard? Then please contact the staff at one of the Berlin Tourist Information offices.

Title
Why haven’t I received an email with a voucher or print @home ticket?
Text

The delivery of online tickets for the Berlin WelcomeCard by e-mail can take up to 30 minutes. Please also check your spam folder. If you still have not received your tickets, please contact our colleagues at the Berlin Service Center at reservierung [at] visitBerlin.de or contact the Berlin Tourist Information on site. We also recommend that you order a maximum of 25 tickets per booking.

Title
This is how ordering a Berlin WelcomeCard as an online ticket works
Text

Step 1: 
After you have selected your desired Print@Home ticket in the ticket configurator and placed it in the shopping cart, you can check all ticket details again in step 1 in your shopping cart.  
 

Step 2: 
In step 2, enter your billing details. Please make sure that you enter your e-mail address correctly. This is important because your tickets can only be sent to you if you enter the correct e-mail address.  
Under "Important participant documents" you specify a ticket holder for each Berlin WelcomeCard.  
You can then select your desired payment method and complete the order. 
 

Step 3: 
After completing the payment, you will land on an order confirmation page in step 3. Here you will see a summary of your order. You will see your booking number and you have the option to download your booking confirmation as a PDF file. You will also receive the booking confirmation with your tickets by e-mail.  
 

Please note: In case of high booking volume, it may take up to 30 minutes for your booking confirmation to be generated by the system and for you to receive it by email. Please also check your spam folder. The sender of your booking confirmation is reservierung [at] visitberlin.de
 

The booking confirmation contains an overview of your booked tickets on page 1. On the subsequent pages you will find your tickets. Please print out your Berlin WelcomeCard on A4 size paper.  

This is what the Print@Home ticket of the Berlin WelcomeCard looks like (sample):

Musterticket Berlin WelcomeCard
Text

Other questions

Accordion
Accordion Items
Title
You can find more details in the Berlin WelcomeCard CityGuide and in the Flyer.
Text

For more information, contact our Berlin Service Center team by email at reservierung [at] visitBerlin.de (reservierung[at]visitBerlin[dot]de).