Berlin WelcomeCard - BASIC

Especially designed for everyone who already has a ticket for Berlin’s public transport network, the Berlin WelcomeCard – BASIC is an attractive variation of the popular “Berlin WelcomeCard”. The Berlin WelcomeCard – BASIC is valid for 72h as well as 6 days and costs 10€ and 15€. The BASIC edition gives you attractive savings from 25% to 50% at over 170 attractions in Berlin and Potsdam.

The BASIC edition does not include a public transport ticket.

Once you have successfully booked your ticket, you will receive your ticket by email. Tickets are accepted either when shown on a mobile device or as a printed version. Please always show the ticket to our partners before using the discounted services. The ticket is valid for one named adult (15 years old and over). During the booking process, you have to select the date and time for validation of the ticket, as displayed on the ticket.

• online: berlin-welcomecard.de
• in the Berlin Tourist Info Centres 
• in many Berlin hotels (just ask at reception)

The Berlin WelcomeCard – BASIC is an e-ticket which is accepted either when shown on a mobile device or as a printed ticket. 
The ticket is only valid for the person named on the ticket. During the selected period of validity, the ticket entitles the named holder to claim for one time use, the discount offered at each participating service or attraction.

The 72h ticket is valid for 72 hours from the time stated on the ticket. The 6 day ticket is valid 6 days from the starting date stated on the ticket. When booking the ticket, you have to select an arrival date for both variants - as well as a time for the 72h ticket - when the ticket becomes valid.

The Berlin WelcomeCard – BASIC must be shown to each discount partner before claiming the discounted services. You can also find information on how to claim the discount at each partner in our Booking and Discount Redemption overview (PDF) as well as on our Partner webpage.

Yes, the services included in all the variations of the Berlin WelcomeCard remain valid. You can use the public transport ticket and all the discounts as stated. 

• Start day and time of use 
• Ticket holder’s first and last name
• Email address for the confirmation email
• Address
• Details of preferred payment option

The delivery of online tickets for the Berlin WelcomeCard by e-mail can take up to 30 minutes. Please also check your spam folder. If you still have not received your tickets, please contact our colleagues at the Berlin Service Center at reservierung [at] visitBerlin.de (reservierung[at]visitBerlin[dot]de) or contact the Berlin Tourist Information on site. We also recommend that you order a maximum of 25 tickets per booking.

Booked tickets cannot be cancelled. The ticket cannot be exchanged / rebooked for a different day of validity. All the details are listed in our General Terms and Conditions.

Yes! The “Berlin WelcomeCard all-inclusive” is also available as a transport free option. The “Berlin WelcomeCard all-inclusive” offers free entry to over 25 of Berlin’s top attractions, such as the TV-Tower, a city cruise tour, a walking tour, a variety of museums and many other attractions.

Your Berlin WelcomeCard all-inclusive ticket gives you free admission or free use of Berlin’s most popular attractions. Print out the ticket on A4 paper and show it to the all-inclusive partners so they can scan it. The Berlin WelcomeCard all-inclusive is only valid for the named holder with a valid ID. The partners need to scan in the bar code on the ticket to provide the services included. You can only use each of the offers once during the period your card is valid. The ticket is valid from the date and time displayed on the ticket.

The attractions and services included are marked accordingly in the CityGuide and online. In addition, you can also benefit from the other discounts with the Berlin WelcomeCard partners. You can find an overview in the accompanying CityGuide.